Integration
Relution MDM in IDA: mobile devices in the customer picture
Phones and tablets are part of the estate you look after, like any computer. IDA fetches the managed devices from Relution and assigns them to the customer - including removal at offboarding.
What IDA reads from Relution MDM
- Managed mobile devices
- Device status
- The mapping to the organisation
What IDA does with it
- Mobile devices sit in the same inventory as computers and servers
- At offboarding the device is removed in the MDM as well
Who it is for
Service providers managing their customers mobile devices through Relution.
Setup: Store access, map organisations to customers.
Every integration in IDA has its own switch. Turn it off and it disappears completely - including the columns, filters and reports that belong to it. You only see what you actually use.
Vendor website: Relution MDM. Relution MDM is a trademark of its respective owner; IDA connects to the system technically, which implies no partnership.
Related
- Device offboarding - Processes
Questions about the Relution MDM integration
Does IDA manage the devices itself?
No, management stays in the MDM. IDA provides the overview and makes sure nothing is left behind when a device goes.
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